Shipping policy
Thank you for shopping with Cherry's Concepts! We're committed to getting your order to you as quickly and safely as possible.
Processing Time All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has shipped.
Domestic Shipping (United States) We offer several shipping options for US customers. Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method. Standard delivery typically takes 5–10 business days after processing.
International Shipping We ship to select countries worldwide, including Australia, Canada, the United Kingdom, Germany, France, Japan, and more. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer. Delivery times vary by destination and typically range from 7–21 business days after processing.
Order Tracking Once your order ships, you'll receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Shipping Delays Cherry's Concepts is not responsible for delays caused by customs, weather, or carrier disruptions. If your order is significantly delayed, please contact us at cherrysconcepts1@gmail.com and we'll do our best to assist.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us within 3 days of the expected delivery date at cherrysconcepts1@gmail.com so we can work with the carrier to resolve the issue.
Contact Us For any shipping questions, reach out to us at cherrysconcepts1@gmail.com or visit our website at www.cherrysconcepts.com.